Customized Order Entry Processing - Order
Taking
- We offer
the latest in customized order-taking, ad response, lead capture
and registration services.
- Our managers
will work with our clients to design scripts to be used for order-taking
accounts.
Input Directly Into Client's Website
or Into Our Own System
- All information
can be faxed or e-mailed.
- All orders
are electronically transmitted and stored for easy research and
re-delivery.
- Our operators
can access your website to input and complete orders on-line.
We Provide Back-Up if Your Website
is Down
- Your
order form is transcribed directly into our system.
- In
the event your website is down, our order-takers immediate switch
to this back-up system to transcribe information so that the sale
will not be lost.
Credit Card Information Taken
- Credit card
information can be taken over the phone.
- Studies
have shown that as many as 50% of the people buying on the Internet
are reluctant and/or refuse to input their credit card information.
- Using our
operators affords the buyer much more confidence and peace of
mind.
Information Can Be Interfaced with
Most Client Programs
- For clients who do not have their
own on-line order form, information can be transcribed in a format
that can be e-mailed and interfaced with most common database
programs.
Analysis of Sales Effectiveness is
Available
- The number
of incoming calls is tracked.
- Orders taken
as a percentage of incoming calls is measured.
- The effectiveness
of your advertising campaign can be determined.
We Provide Technical Assistance to
Customize Your eCommerce Site
- Most eCommerce
websites are designed around the customer's experience.
- Pictures
of products, extensive product descriptions and helpful comments
make an eCommerce site successful.
- However, these enhancements
when used by our professional order-taking operators, can hinder
the order taking process significantly. This can lead to a lengthly
call which can frustrate the customer and cost more for you in
operator time. Read more.
- We work for a number
of eCommerce websites. The most successful ones have "telephone-operator
friendly" web pages that streamline the order taking process.
Talk to us about creating custom-streamlining web pages that are
telephone-operator friendly.
New York Order Entry Taking Catalog | Order Processing NY | NY Order Entry Processor
