It is often difficult to compare prices quoted by different message centers. Pricing methods vary greatly. Some centers charge a fee per each incoming or outgoing call, others charge on the basisof how long a call lasts. Often mainentance and operator work time charges are specified along with various monthly surcharges. We encourage potential clients to shop around and make sure that they are being quoted for all charges.

At A-1 Message Center, if you are able to provide us with a good estimate of your call volume and average length of calls, we will be happy to quote a flat rate for our services. Otherwise, our standard pricing is based on the actual time that our operators are on the phone speaking with your callers and relaying your messages.

Our system tracks time in six second increments. This is a very important consideration since most business receive unwanted calls from solicters, hang-ups, wrong numbers, office hours inquiries and so forth. If a customer is being charged on a "per call" basis, the same 70ยข or $1 per call fee is levied each time an unwanted call or hang up is received no matter how long the operator is on the phone. By tracking time in six second increments the cost impact from these unwanted calls is minimized.

Our pricing is uncomplicated. Our services are offered on a no contract basis.

For basic answering service, we invoice a low minimum charge that covers the first hour of calls and then we charge pennies for each additional six second increment after the first hour. There are absolutely no other ongoing charges. When service is started we do require a one time set up fee and a refundable deposit; but that is it.

If required, a toll free number for you to forward your existing telephone number to or have your callers contact directly will be provided at no additional cost. There is also never a charge for calling in to us to retrieve messages or update instructions using the special telephone number that we provide.

If you prefer a flat rate for, but are unable to provide us with a good estimate of your call volume and average length of calls, we will monitor your activitly for three months to get an appreciation of the pattern of calls you receive. We will then set a flat rate to your satisfaction.

To speak to a Sales Representative - call Dan Jacob or Robert Manheimer at:

888-437-3600 or e-mail us:

info@a-1messagecenter.com

 

 

 

 

Affordable New Jersey Inbound Call Center | PA Answering Service | NY Order-Entry Processor